:root{color:#4b4b4b;font-synthesis:none;text-rendering:optimizelegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;background:#f8f8f8;font-family:Arial,sans-serif;font-weight:400;line-height:1.5}*{box-sizing:border-box}html,body,#root{min-height:100%;margin:0}body{min-width:320px}button,input,textarea,select{font:inherit}.app-shell{color:#4b4b4b;background:#f8f8f8;grid-template-columns:280px minmax(0,1fr);min-height:100vh;display:grid}.app-shell-caseworker{grid-template-columns:minmax(0,1fr)}.sidebar{color:#fff;background:linear-gradient(#0d5570 0%,#2a88ac 100%);flex-direction:column;gap:24px;min-width:0;padding:24px 20px;display:flex}.brand-block{align-items:center;gap:14px;display:flex}.brand-block-crest{align-items:flex-start}.brand-crest-image{object-fit:cover;background:#ffffff1f;border:1px solid #fff3;border-radius:14px;width:72px;height:96px}.brand-block h1,.brand-block p{margin:0}.brand-block h1{font-size:1.3rem}.brand-block p{color:#ffffffc7;font-size:.95rem}.brand-company{color:#ffffffeb;margin-top:6px;font-size:.82rem;line-height:1.4;display:block}.sidebar-label{text-transform:uppercase;letter-spacing:.08em;color:#ffffffc2;margin:0 0 10px;font-size:.82rem}.role-switcher{gap:10px;display:grid}.role-btn{color:#fff;text-align:left;font:inherit;cursor:pointer;background:#ffffff14;border:0;border-radius:14px;padding:12px 14px}.role-btn.active,.role-btn:hover{background:#ffffff2e}.sidebar-footer{color:#ffffffd1;margin-top:auto}.sidebar-footer p,.sidebar-footer strong{margin:0}.workspace{align-content:start;align-items:start;gap:20px;min-width:0;padding:24px;display:grid;overflow-x:auto}.app-shell-caseworker .workspace{gap:15px}.app-shell-caseworker .topbar{margin-bottom:0;padding-bottom:0}.app-shell-caseworker .caseworker-list-layout{margin-top:0}.app-shell-caseworker .topbar-brand-block{margin-bottom:0}.app-shell-caseworker .caseworker-kpi-grid{margin-top:0}.caseworker-list-layout{align-content:start;gap:15px;display:grid}.caseworker-detail-layout{grid-template-columns:minmax(0,1.6fr) 360px;gap:20px;min-width:0;display:grid}.caseworker-main-stack{gap:20px;min-width:0;display:grid}.caseworker-side-panel{align-self:start;gap:20px;display:grid}.caseworker-role-select{font:inherit;color:#24485a;background:#f8f8f8;border:1px solid #d9e5eb;border-radius:12px;padding:10px 12px}.workspace-header-actions{flex-wrap:wrap;gap:10px;display:flex}.escalation-alert-banner{background:linear-gradient(135deg,#fff2f2 0%,#ffe2e2 100%);border:1px solid #b83c3c2e;justify-content:space-between;align-items:center;gap:16px;display:flex}.workload-row-actions{align-items:center;gap:12px;display:flex}.escalation-row{align-items:flex-start}.escalation-row small{color:#7a7a7a;margin-top:8px;display:block}.escalation-history-list{margin-top:10px}.escalation-open{border-left:4px solid #c96a1b}.escalation-in-review{border-left:4px solid #1f6c8f}.escalation-resolved{opacity:.92;border-left:4px solid #2f8f57}.caseworker-card-strip{grid-template-columns:repeat(5,minmax(0,1fr));gap:14px;display:grid}.case-task-card{text-align:left;cursor:pointer;border:1px solid #0d557014;border-radius:18px;padding:16px}.case-task-card-1{background:linear-gradient(135deg,#eef7fb 0%,#dceef7 100%)}.case-task-card-2{background:linear-gradient(135deg,#eef9f2 0%,#dff3e5 100%)}.case-task-card-3{background:linear-gradient(135deg,#fcf6e8 0%,#f6ebc8 100%)}.case-task-card-4{background:linear-gradient(135deg,#f1f4fb 0%,#dfe7f8 100%)}.case-task-card strong,.case-task-card span{display:block}.case-task-card p{color:#58707d;min-height:56px;font-size:.94rem;line-height:1.45}.case-task-card span{color:#0d5570;font-weight:700}.caseworker-support-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:20px;display:grid}.summary-text{color:#4b4b4b;line-height:1.7}.case-notes-input{width:100%;min-height:140px;font:inherit;color:#24485a;resize:vertical;background:#f8f8f8;border:1px solid #d9e5eb;border-radius:16px;padding:14px;line-height:1.6}.case-notes-actions{justify-content:flex-end;margin:12px 0 14px;display:flex}.history-search-row{grid-template-columns:1fr auto;gap:10px;margin-bottom:18px;display:grid}.history-search-row input{font:inherit;color:#6a6a6a;background:#f8f8f8;border:1px solid #d9e5eb;border-radius:14px;padding:12px}.history-timeline{gap:12px;display:grid}.history-item{color:#4b4b4b;background:#f8f8f8;border-radius:14px;padding:14px;line-height:1.6}.crq-modal{width:min(1080px,100%);max-height:calc(100vh - 48px);overflow-y:auto}.crq-progress-bar{flex-wrap:wrap;gap:8px;margin-bottom:18px;display:flex}.crq-progress-bar span{color:#58707d;background:#e7ecef;border-radius:999px;padding:8px 10px;font-size:.82rem}.crq-progress-bar span.active{color:#fff;background:#0d5570}.crq-form-grid{gap:16px;display:grid}.crq-section-card{background:#f8f8f8;border-radius:18px;padding:16px}.crq-field-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-top:12px;display:grid}.crq-field-grid input{font:inherit;color:#6a6a6a;background:#fff;border:1px solid #d9e5eb;border-radius:12px;padding:12px}.signature-box{color:#58707d;background:#fff;border:2px dashed #b8cbd6;border-radius:16px;place-items:center;min-height:120px;margin-top:14px;display:grid}.client-details-grid-compact{grid-template-columns:1fr;gap:0;margin-bottom:0}.admin-layout{grid-template-columns:280px minmax(0,1fr);gap:20px;display:grid}.admin-content-stack{gap:20px;display:grid}.admin-subnav{align-self:start}.admin-subnav-btn{color:#24485a;text-align:left;width:100%;font:inherit;cursor:pointer;background:#f4f7f9;border:0;border-radius:14px;margin-bottom:10px;padding:12px 14px;font-weight:700}.admin-subnav-btn.active{color:#fff;background:#0d5570}.topbar{justify-content:space-between;align-self:start;align-items:flex-start;gap:16px;margin-bottom:0;display:flex}.topbar-brand-block{align-items:flex-start;gap:14px;margin-bottom:0;display:flex}.topbar-crest-image{object-fit:cover;border:1px solid #0d557014;border-radius:14px;width:72px;height:96px}.page-title{color:#4b4b4b;margin:0;line-height:1.1}.page-subtitle{color:#585858;max-width:680px;margin:2px 0 0;line-height:1.2}.topbar-company{color:#24485a;margin-top:4px;font-size:.9rem;line-height:1.2;display:block}.panel,.hero-card,.client-mobile-card,.card-box,.integration-card{background:#fff;border-radius:20px;box-shadow:0 10px 30px #0d557014}.user-chip{color:#fff;background:#0d5570;border-radius:50%;align-self:start;place-items:center;width:42px;height:42px;font-weight:700;display:grid}.hero-grid{grid-template-columns:1.8fr 1fr;gap:20px;display:grid}.manager-metric-grid{grid-template-columns:repeat(7,minmax(0,1fr));gap:12px;display:grid}.manager-metric-grid .manager-metric-card{min-height:92px;padding:12px}.manager-metric-grid .manager-metric-label{margin-bottom:6px;font-size:.76rem}.manager-metric-grid .manager-metric-value{font-size:1.35rem}.caseworker-kpi-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;display:grid}.caseworker-kpi-grid .manager-metric-card{min-height:82px;padding:10px}.caseworker-kpi-grid .manager-metric-label{margin-bottom:6px;font-size:.88rem}.caseworker-kpi-grid .manager-metric-value{font-size:1.55rem}.manager-metric-card{text-align:center;cursor:pointer;color:#24485a;border:1px solid #0d557014;border-radius:20px;padding:16px;box-shadow:0 10px 30px #0d55700f}.manager-metric-label{color:#58707d;text-align:center;margin-bottom:8px;font-size:.82rem;display:block}.manager-metric-value{color:#24485a;text-align:center;font-size:1.55rem;display:block}.metric-total{background:linear-gradient(135deg,#dfeff7 0%,#c7e0ed 100%)}.metric-intake{background:linear-gradient(135deg,#e1f3e7 0%,#c8e7d3 100%)}.metric-approvals{background:linear-gradient(135deg,#e5f1df 0%,#cee3c5 100%)}.metric-rfe{background:linear-gradient(135deg,#f7edd2 0%,#eddcaa 100%)}.metric-filed{background:linear-gradient(135deg,#e2e8f8 0%,#cad6f0 100%)}.metric-denials{background:linear-gradient(135deg,#f5e3e6 0%,#ebc8cf 100%)}.hero-card{padding:24px}.hero-primary{background:linear-gradient(135deg,#fff 0%,#edf7fb 100%)}.eyebrow{text-transform:uppercase;letter-spacing:.08em;color:#2a88ac;margin:0 0 8px;font-size:.78rem;font-weight:700}.hero-primary h3,.panel h3,.client-mobile-card h3,.card-box h4{color:#4b4b4b;margin:0 0 10px}.metrics-card{grid-template-columns:repeat(2,1fr);gap:14px;display:grid}.metric{background:#f8f8f8;border-radius:16px;padding:18px}.metric span,.metric strong,.table-row span,.table-row strong,.workload-row span,.workload-row strong,.integration-card strong,.integration-card p,.form-stack label span{display:block}.metric span,.workload-row span,.integration-card p,.form-stack label span,.page-subtitle{color:#585858;font-size:.95rem}.metric strong{margin-top:8px;font-size:1.8rem}.content-grid{grid-template-columns:minmax(0,1.5fr) minmax(320px,.7fr);gap:20px;display:grid}.caseworker-content-grid,.it-content-grid,.admin-content-grid{align-items:start}.panel{padding:22px}.panel-wide{grid-column:1/-1}.panel-header{justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:18px;display:flex}.pipeline-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;display:grid}.stage-card,.primary-btn,.secondary-btn,.link-btn,.mobile-full-btn{font:inherit;cursor:pointer;border:0}.stage-card{text-align:center;border-radius:18px;flex-direction:column;justify-content:center;align-items:center;gap:12px;min-height:110px;padding:16px;display:flex}.stage-title{text-align:center;font-size:1rem;font-weight:700;line-height:1.3;display:block}.stage-status{opacity:.92;text-align:center;font-size:.9rem;line-height:1.2;display:block}.is-not-started{color:#585858;background:#e7ecef}.is-progress{color:#0d5570;background:#d8eef7}.is-complete{color:#1d6b32;background:#dff4e3}.is-blocked{color:#8f3139;background:#f6d9dc}.workload-list,.form-stack,.action-column{gap:12px;display:grid}.workload-row,.integration-card{background:#f8f8f8;border-radius:16px;justify-content:space-between;gap:14px;padding:14px 16px;display:flex}.workload-button{text-align:left;cursor:pointer;border:0;width:100%}.case-table{background:#f8f8f8;border-radius:16px;gap:12px;padding:14px;display:grid}.table-head,.table-row{grid-template-columns:1.4fr .7fr .7fr .9fr .8fr;align-items:center;gap:12px;display:grid}.table-head{text-transform:uppercase;letter-spacing:.06em;color:#585858;font-size:.8rem}.table-row{background:#fff;border-radius:14px;padding:12px 10px}.table-row-button{text-align:left;cursor:pointer;border:0;width:100%}.integration-grid,.admin-grid{gap:16px;display:grid}.it-group-stack{gap:18px;display:grid}.it-group-card{background:#f8f8f8;border-radius:18px;padding:18px}.section-headline{margin-bottom:14px}.section-headline strong,.section-headline span{display:block}.section-headline span{color:#585858;margin-top:4px}.modal-backdrop{z-index:20;background:#0d1b227a;justify-content:center;align-items:center;padding:24px;display:flex;position:fixed;inset:0;overflow:hidden}.manager-modal{z-index:21;pointer-events:auto;background:linear-gradient(#fff 0%,#f4f8fb 100%);border:1px solid #0d557014;border-radius:32px;width:min(1400px,100vw - 32px);max-height:calc(100vh - 32px);padding:28px;position:relative;overflow-y:auto;box-shadow:0 28px 90px #05182142}.manager-modal-grid{grid-template-columns:repeat(2,minmax(0,1fr));align-items:start;gap:18px;display:grid}.manager-modal-wide{width:min(1320px,100vw - 40px)}.future-panel{background:linear-gradient(#fffffff5 0%,#e8f2f8f5 100%);border:1px solid #2a88ac24;box-shadow:inset 0 1px #ffffffb3}.email-shell{grid-template-columns:240px minmax(320px,.82fr) minmax(560px,1.3fr);align-items:start;gap:14px;display:grid}.email-sidebar{background:#f5f7fb;border:1px solid #2a88ac14;border-radius:20px;gap:10px;padding:14px;display:grid}.email-compose-modal{flex-direction:column;width:min(1240px,100vw - 56px);max-height:calc(100vh - 48px);display:flex;overflow:hidden}.email-outlook-shell{flex:1;grid-template-columns:210px minmax(0,1fr);gap:14px;min-width:0;min-height:0;display:grid;overflow:hidden}.email-outlook-sidebar{background:#f4f7fb;border:1px solid #0f6cbd14;border-radius:20px;align-content:start;gap:14px;padding:14px;display:grid}.email-outlook-folder-list{gap:4px;display:grid}.email-outlook-main{gap:14px;min-width:0;min-height:0;display:grid;overflow:hidden}.email-toolbar{border-radius:20px;justify-content:space-between;align-items:center;gap:12px;padding:14px 16px;display:flex}.email-search{width:100%;max-width:360px}.email-outlook-content{grid-template-columns:280px minmax(0,1fr);gap:12px;min-width:0;min-height:0;display:grid;overflow:hidden}.email-compose-form-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin-bottom:14px;display:grid}.email-compose-form-grid label,.email-support-rail label{min-width:0}.email-compose-form-grid input,.email-compose-form-grid select,.email-support-rail input,.email-support-rail select,.email-support-rail textarea{border:1px solid #2a88ac17;width:100%;min-width:0;max-width:100%}.email-compose-body-wrap{grid-template-columns:minmax(0,1fr) 220px;align-items:start;gap:12px;min-width:0;min-height:0;display:grid}.email-support-rail{border-radius:18px;min-width:0;padding:14px}.email-compose-main-editor{width:100%;min-height:420px;max-height:100%;overflow:auto}.email-folder-btn{color:#24485a;font:inherit;text-align:left;cursor:pointer;background:0 0;border:0;border-radius:12px;padding:11px 12px}.email-folder-btn:hover,.email-folder-btn.active{background:#dbeeff}.email-compose-hero{color:#fff;background:#0f6cbd;border-radius:14px;padding:14px 16px;box-shadow:0 12px 24px #0f6cbd33}.email-list-pane,.email-read-pane,.calendar-surface{background:#fff;border:1px solid #2a88ac1a;border-radius:20px;padding:18px 20px;box-shadow:0 12px 28px #0d557014}.email-message-row{background:#fff;border:1px solid #0000;border-radius:14px;gap:6px;padding:14px 16px;transition:background .18s,border-color .18s;display:grid}.email-message-row:hover{background:#f7fbff}.email-message-row.active{background:#e7f1fb;border-color:#0f6cbd2e}.calendar-shell{gap:18px;display:grid}.calendar-toolbar{background:#fff;border:1px solid #2a88ac1f;border-radius:28px;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;padding:22px 24px;display:flex;box-shadow:0 18px 42px #0d557014}.calendar-mode-pills{flex-wrap:wrap;gap:8px;display:inline-flex}.calendar-board{grid-template-columns:60px minmax(0,1fr) 240px;align-items:start;gap:14px;display:grid}.calendar-time-rail{color:#585858;gap:12px;padding-top:52px;font-size:.84rem;display:grid}.calendar-day-surface{background:#fff;border:1px solid #2a88ac1f;border-radius:28px;overflow:hidden;box-shadow:0 18px 42px #0d557014}.calendar-day-header{text-align:center;border-bottom:1px solid #2a88ac1a;padding:18px 22px;font-weight:700}.calendar-day-grid{gap:10px;padding:18px;display:grid}.calendar-event-card{color:#fff;background:#6ab7d4;border-radius:18px;padding:14px 16px;box-shadow:0 10px 24px #0d557024}.calendar-event-card small{opacity:.88}.calendar-side-panel{background:#fff;border:1px solid #2a88ac1f;border-radius:28px;gap:14px;min-width:0;padding:16px;display:grid;box-shadow:0 18px 42px #0d557014}.calendar-side-card{background:#f8f8f8;border-radius:22px;gap:8px;padding:14px;display:grid}.chart-card{background:#f8f8f8;border-radius:18px;padding:18px;overflow:visible}.chart-card p{color:#585858;line-height:1.6}.mock-chart{align-items:end;gap:12px;height:220px;margin-top:16px;display:flex}.mock-chart span{background:linear-gradient(#66b6d3 0%,#0d5570 100%);border-radius:14px 14px 6px 6px;flex:1;display:block}.staff-stat-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin-top:14px;display:grid}.staff-stat-card{background:#fff;border-radius:14px;padding:14px}.staff-stat-card span,.staff-stat-card strong{display:block}.staff-stat-card span{color:#58707d;margin-bottom:6px}.staff-comms-list{color:#4b4b4b;gap:8px;margin:14px 0;padding-left:18px;display:grid}.form-stack label{gap:8px;display:grid}.form-stack input{font:inherit;color:#4b4b4b;background:#f8f8f8;border:1px solid #d9e5eb;border-radius:12px;padding:12px}.integration-state{white-space:nowrap;color:#0d5570;background:#d8eef7;border-radius:999px;align-self:center;padding:6px 10px;font-size:.82rem;font-weight:700}.card-box{padding:18px}.client-details-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin-bottom:18px;display:grid}.client-details-list{gap:0;margin-bottom:16px;display:grid}.client-detail-row{border-bottom:1px solid #e6edf1;padding:10px 0}.client-detail-row span,.client-detail-row strong{display:block}.client-detail-row span{color:#748894;letter-spacing:.05em;text-transform:uppercase;margin-bottom:4px;font-size:.76rem}.client-detail-row strong{color:#24485a;font-size:.98rem;font-weight:600;line-height:1.4}.client-visa-section{padding-top:8px}.client-visa-section span,.client-visa-section strong{display:block}.client-visa-section span{color:#748894;letter-spacing:.05em;text-transform:uppercase;margin-bottom:4px;font-size:.76rem}.client-visa-section strong{color:#0d5570;font-size:1rem;font-weight:700}.client-approved-section{background:#f8f8f8;border-radius:18px;margin-bottom:18px;padding:16px}.category-pill-row{flex-wrap:wrap;gap:10px;display:flex}.category-pill{color:#24485a;background:#e4eef3;border-radius:999px;align-items:center;padding:8px 12px;font-weight:700;display:inline-flex}.card-box ul,.client-mobile-card ul{gap:8px;margin:0;padding-left:18px;display:grid}.action-column{gap:10px}.action-column-inline{grid-template-columns:repeat(2,minmax(0,1fr))}.staff-admin-table{background:#f8f8f8;border-radius:18px;gap:12px;padding:14px;display:grid}.staff-admin-head,.staff-admin-row{grid-template-columns:1.1fr 1.2fr 1fr .7fr .7fr;align-items:center;gap:12px;display:grid}.staff-admin-head{text-transform:uppercase;letter-spacing:.06em;color:#58707d;font-size:.8rem}.staff-admin-row{background:#fff;border-radius:14px;padding:12px}.staff-admin-row input,.staff-admin-row select{font:inherit;color:#24485a;background:#f8f8f8;border:1px solid #d9e5eb;border-radius:12px;padding:10px 12px}.client-mobile-wrap{justify-content:center;display:flex}.client-mobile-card{width:100%;max-width:420px;padding:22px}.client-portal-shell{gap:16px;max-width:1180px;display:grid}.client-mobile-header{margin-bottom:16px}.client-hero-card{color:#fff;background:radial-gradient(circle at 100% 0,#ffffff3d,#0000 28%),linear-gradient(135deg,#0d5570 0%,#2a88ac 55%,#6cc7d8 100%);border-radius:28px;justify-content:space-between;align-items:flex-start;gap:16px;padding:24px;display:flex;position:relative;overflow:hidden;box-shadow:0 24px 48px #0d55703d}.client-hero-card:after{content:"";background:#ffffff14;border-radius:50%;width:160px;height:160px;position:absolute;bottom:-48px;right:-40px}.client-snapshot-grid,.client-two-column-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;display:grid}.client-snapshot-card{background:linear-gradient(#fff 0%,#f5fbff 100%);border:1px solid #0d557014;min-height:148px;box-shadow:0 14px 28px #0d557014}.client-graphic-stage-card,.client-graphic-progress-card{position:relative;overflow:hidden}.client-graphic-stage-card:after,.client-graphic-progress-card:after{content:"";background:#0f6cbd14;border-radius:50%;width:90px;height:90px;position:absolute;top:-24px;right:-24px}.client-graphic-icon,.client-document-icon,.client-notification-icon,.client-checklist-marker{color:#0f6cbd;background:#e9f5ff;border-radius:14px;place-items:center;width:42px;height:42px;margin-bottom:12px;font-size:1.1rem;font-weight:700;display:inline-grid}.client-status-pill{white-space:nowrap;border-radius:999px;justify-content:center;align-items:center;padding:10px 16px;font-weight:700;display:inline-flex;box-shadow:inset 0 0 0 1px #ffffff1f}.status-on-track{background:#ffffff2e}.status-action-required{color:#8a4b00;background:#fff1d6}.status-in-progress{background:#d9f0ff33}.client-section-label,.client-guidance-label,.client-block-header span,.client-milestone-item p,.client-checklist-item span,.client-document-item p,.client-team-card span,.client-appointment-card span,.client-communication-item span{color:#607d8b;font-size:.92rem}.client-progress-track{background:#0d55701f;border-radius:999px;width:100%;height:14px;margin:10px 0 12px;overflow:hidden;box-shadow:inset 0 2px 6px #0d557014}.client-progress-track span{background:linear-gradient(90deg,#0f6cbd 0%,#4bb3d1 100%);border-radius:999px;height:100%;display:block}.mobile-block{background:linear-gradient(#fbfdff 0%,#f4f8fb 100%);border:1px solid #0d557014;border-radius:20px;margin-bottom:14px;padding:18px;box-shadow:0 12px 24px #0d55700f}.mobile-block strong{margin-bottom:8px;display:block}.client-block-header{justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:12px;display:flex}.client-guidance-stack,.client-milestone-list,.client-checklist-stack,.client-document-stack,.client-notification-stack,.client-team-stack,.client-appointment-stack,.client-communication-stack{gap:12px;display:grid}.client-milestone-item,.client-checklist-item,.client-document-item,.client-team-card,.client-appointment-card,.client-communication-item,.client-notification-item{background:#fff;border:1px solid #0d557014;border-radius:18px;padding:14px;box-shadow:0 10px 20px #0d55700d}.client-milestone-item{grid-template-columns:28px minmax(0,1fr);align-items:start;gap:12px;display:grid;position:relative}.client-milestone-content{gap:6px;display:grid}.client-milestone-topline{justify-content:space-between;align-items:center;gap:12px;display:flex}.client-milestone-topline span{color:#0f6cbd;background:#edf6ff;border-radius:999px;padding:5px 8px;font-size:.8rem;font-weight:700}.client-milestone-item:before{content:"";background:#0f6cbd2e;width:2px;position:absolute;top:34px;bottom:-18px;left:13px}.client-milestone-item:last-child:before{display:none}.client-milestone-marker{color:#0f6cbd;background:#dbeeff;border-radius:999px;place-items:center;width:28px;height:28px;font-weight:700;display:grid}.milestone-complete .client-milestone-marker{color:#24713c;background:#dff3e4}.milestone-current .client-milestone-marker{color:#8a4b00;background:#fff1d6}.client-checklist-item,.client-document-item{justify-content:space-between;align-items:flex-start;gap:14px;display:flex}.client-checklist-item{grid-template-columns:42px minmax(0,1fr) auto;align-items:start;display:grid}.client-checklist-marker{margin-bottom:0}.client-document-item{grid-template-columns:42px minmax(0,1fr) auto;align-items:start;display:grid}.client-document-icon{margin-bottom:0}.client-checklist-item.done{background:linear-gradient(#f5fbf7 0%,#eef9f1 100%)}.client-checklist-item.open{background:linear-gradient(#fffaf0 0%,#fff4df 100%)}.client-doc-status{white-space:nowrap;border-radius:999px;justify-content:center;align-items:center;padding:6px 10px;font-size:.82rem;font-weight:700;display:inline-flex}.doc-received{color:#0f5c96;background:#e7f2ff}.doc-approved{color:#24713c;background:#e2f6e7}.doc-needs-update{color:#8a4b00;background:#fff1d6}.client-notification-item{grid-template-columns:42px minmax(0,1fr);align-items:start;gap:12px;display:grid}.client-notification-icon{margin-bottom:0}.notification-action{background:linear-gradient(#fff8eb 0%,#fff1d8 100%)}.notification-info{background:linear-gradient(#f4fbff 0%,#ebf6ff 100%)}.notification-calm{background:linear-gradient(#f4fbf7 0%,#eef8f1 100%)}.client-referral-card{background:linear-gradient(135deg,#f4fbff 0%,#eef8ff 100%);justify-content:space-between;align-items:center;gap:16px;display:flex}.client-upload-experience{gap:14px;display:grid}.client-upload-dropzone{text-align:center;background:linear-gradient(#fff 0%,#f4fbff 100%);border:1.5px dashed #0f6cbd47;border-radius:20px;gap:10px;padding:18px;display:grid}.client-upload-illustration{color:#0f6cbd;background:#e9f5ff;border-radius:18px;place-items:center;width:56px;height:56px;margin:0 auto;font-size:1.4rem;font-weight:700;display:grid}.client-upload-type-row,.client-upload-list{gap:10px;display:grid}.client-upload-type-row{grid-template-columns:repeat(4,minmax(0,1fr))}.client-upload-type-chip{text-align:center;color:#0f6cbd;background:#edf6ff;border-radius:999px;padding:8px 12px;font-size:.84rem;font-weight:700}.client-upload-item{background:#fff;border:1px solid #0d557014;border-radius:16px;justify-content:space-between;align-items:flex-start;gap:14px;padding:14px;display:flex}.client-upload-status{white-space:nowrap;border-radius:999px;justify-content:center;align-items:center;padding:6px 10px;font-size:.82rem;font-weight:700;display:inline-flex}.questionnaire-template-list{gap:14px;display:grid}.questionnaire-template-card{background:#fbfdff;border:1px solid #0d557014;border-radius:18px;gap:14px;padding:16px;display:grid}.questionnaire-template-meta{gap:6px;min-width:0;display:grid}.questionnaire-template-meta span,.questionnaire-template-meta small{overflow-wrap:anywhere}.questionnaire-template-actions{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.questionnaire-wizard-stack{gap:14px;margin:14px 0;display:grid}.questionnaire-wizard-step{background:#fbfdff;border:1px solid #0d557014;border-radius:16px;padding:14px}.questionnaire-answer-input{min-height:96px;margin-top:10px}.evidence-upload-picker{background:linear-gradient(#f5fbff 0%,#edf7ff 100%);border:1px solid #0f6cbd29;border-radius:14px;margin-top:12px;padding:14px}.evidence-upload-picker strong{color:#0f5c96;margin-bottom:4px;display:block}.evidence-file-input{display:none}.evidence-upload-confirmation{background:linear-gradient(#eef8f1 0%,#e3f4e8 100%);border:1px solid #24713c2e;border-radius:14px;margin-top:12px;padding:12px 14px}.evidence-upload-confirmation strong{color:#24713c;margin-bottom:4px;display:block}.upload-ready-to-upload{color:#0f6cbd;background:#edf6ff}.upload-uploaded{color:#24713c;background:#e2f6e7}.upload-queued-for-review{color:#8a4b00;background:#fff1d6}.mobile-full-btn{width:100%}@media (width<=980px){.client-snapshot-grid,.client-two-column-grid{grid-template-columns:1fr}.client-referral-card,.client-hero-card,.client-block-header,.client-milestone-topline{flex-direction:column;align-items:stretch}.client-checklist-item,.client-document-item,.client-notification-item{grid-template-columns:1fr}}@media (width<=640px){.client-mobile-card,.client-portal-shell{max-width:100%;padding:16px}.client-hero-card{padding:18px}}.primary-btn{color:#fff;background:#2a88ac;border-radius:14px;padding:12px 16px}.floating-ai-button{color:#fff;font:inherit;cursor:pointer;z-index:30;background:linear-gradient(135deg,#0d5570 0%,#2a88ac 100%);border:0;border-radius:999px;padding:14px 18px;font-weight:700;position:fixed;bottom:24px;right:24px;box-shadow:0 18px 40px #0d557047}.floating-ai-panel{z-index:30;background:#fff;border-radius:24px;gap:14px;width:min(380px,100vw - 32px);padding:18px;display:grid;position:fixed;bottom:86px;right:24px;box-shadow:0 24px 60px #0003}.floating-ai-header{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.assistant-tab-row{grid-template-columns:1fr 1fr;gap:10px;display:grid}.assistant-tab{color:#0d5570;font:inherit;cursor:pointer;background:#edf4f7;border:0;border-radius:14px;padding:10px 12px;font-weight:700}.assistant-tab.active{color:#fff;background:#0d5570}.floating-ai-body{gap:10px;max-height:260px;display:grid;overflow:auto}.ai-message{border-radius:16px;padding:12px 14px;line-height:1.5}.ai-message strong{margin-bottom:4px;display:block}.ai-message-assistant{color:#24485a;background:#edf4f7}.ai-message-user{color:#fff;background:#0d5570}.floating-ai-input-row{grid-template-columns:1fr auto;gap:10px;display:grid}.floating-ai-input-row input{font:inherit;color:#6a6a6a;background:#f8f8f8;border:1px solid #d9e5eb;border-radius:14px;padding:12px}.primary-btn:hover{background:#0d5570}.secondary-btn{color:#0d5570;background:#edf4f7;border-radius:14px;padding:12px 16px}.link-btn{color:#2a88ac;background:0 0;padding:0}@media (width<=1280px){.hero-grid,.content-grid,.pipeline-grid,.admin-grid,.integration-grid,.manager-metric-grid,.manager-modal-grid,.staff-stat-grid,.client-details-grid,.admin-layout,.action-column-inline,.staff-admin-head,.staff-admin-row,.caseworker-detail-layout,.caseworker-card-strip,.caseworker-support-grid,.caseworker-kpi-grid,.crq-field-grid,.app-shell{grid-template-columns:1fr}.sidebar{padding-bottom:12px}.topbar{flex-direction:column}.table-head,.table-row,.floating-ai-input-row,.history-search-row{grid-template-columns:1fr}.floating-ai-button,.floating-ai-panel{right:16px}}.communication-kpi-grid{grid-template-columns:repeat(4,minmax(0,1fr))}.communication-kpi-grid .manager-metric-card{width:100%}.email-outlook-content,.email-list-pane,.email-read-pane,.email-compose-body-wrap,.email-compose-form-grid,.email-support-rail,.email-support-rail .form-stack,.email-support-rail select,.email-support-rail input,.email-compose-form-grid input,.email-compose-form-grid select{min-width:0;max-width:100%}.email-read-pane,.email-list-pane{min-height:0;overflow:hidden}.email-list-pane .workload-list,.email-read-pane,.email-support-rail{overflow:auto}.email-support-rail{overflow:hidden}
